Our Services

We bring you senior marketing experience from 20+ sectors. Think beyond competition and industry-accepted rules. Add immediate value, enrich your marketing with proven strategies and tactics.

CX or Customer Experience

Consumer expectations are fed by the most advanced and responsive brands (GAFA, start-ups, digital pure players). So like it or not, the brand experience needs to respond to rising expectations (be recognised, remember what I ordered, act upon what I told Customer service yesterday, free retour handling, etc.) In a sharing economy, we don’t share normal / average experience anymore. We only talk about bad experiences or super-overdelivery. 

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Independent Cross-Industry Marketing Consulting network:

the Markitects inject strategic Marketing thinking from 20+ sectors to help clients grow sustainably².

Keen preference for pioneers exploring the edges of status quo